Terms of Service for Merchants

United States · Last updated: November 9, 2026

Monthlee SAS, a French company registered in Paris under number 894 855 766, 6 rue Sédillot, 75007 Paris, France (bonjour@monthlee.fr) (“Monthlee”, “we”).

1. What these Terms cover

Monthlee provides software that lets independent businesses sell their products and services by subscription. We build and host a subscription site for your business, run checkout and recurring billing through Stripe, and give you a dashboard to manage subscribers and orders (the “Services”).

These Terms apply to the business named in the Order Form or at checkout (“Merchant”, “you”). The Services are for businesses only. By signing the Order Form or accepting these Terms at checkout, you confirm that you act for a business and have authority to bind it.

2. The Contract

The Contract between us is made up of, in this order of priority: (a) the Order Form(s) you sign, or the plan details you accept at checkout; (b) these Terms; (c) the Data Processing Terms (Exhibit B). If documents conflict, the higher one wins. Between two Order Forms, the more recent one wins. Any new service or change in scope is agreed in a new Order Form. Your own purchasing terms do not apply unless we agree to them in writing.

3. Payments through Stripe

All subscriber payments are processed by Stripe. You open your own Stripe account and accept Stripe’s terms directly with Stripe, including the Stripe Connected Account Agreement. Stripe’s terms govern the payment services Stripe provides to you. These Terms govern the Services Monthlee provides.

You authorize Monthlee to instruct Stripe on your behalf to: create subscriptions and charge subscribers; process refunds you request or that these Terms allow; collect Monthlee’s fees and commission as application fees; and transfer the remaining funds to your Stripe account. If Stripe refuses or closes your account, we cannot provide the Services.

4. The Services

(a) Subscription site. We build a subscription site in your branding, as described in Exhibit A. You send us the content we need (product photos and descriptions, logo, brand colors, prices, shipping options) within the time agreed with you. Delays in sending content delay the launch. Within 2 business days of receiving complete content, we set up the site. You then have 2 business days to approve it or tell us what does not match what was agreed. If we hear nothing, the site is considered approved.

(b) Dashboard. You get log-in access to a Merchant dashboard to view subscribers, orders, deliveries and payments, and to manage your offers. You are responsible for keeping your log-in details secure and for everything done under your account.

(c) Subscription management. We run sign-up, recurring billing, subscriber emails, and subscriber self-service as described in Exhibit A.

(d) Maintenance and updates. We fix bugs we become aware of using commercially reasonable efforts. We may improve or change features at any time, provided we do not materially reduce the core Services during your current term. Planned maintenance may briefly limit access.

(e) Hosting. We host the site and its data through the professional hosting providers listed in Exhibit B. The application, sites and files are hosted in the European Union; the main database is hosted in the United States.

(f) Support. We support you by email at bonjour@monthlee.fr. Subscribers may contact us about technical problems with the site. We forward questions about products, deliveries and refunds to you promptly.

(g) Additional services. Anything not listed above (custom design, new features, content changes beyond setup) is quoted separately in an Order Form.

5. Orders and fulfillment

The dashboard shows the orders to fulfill for each period. You fulfill every order on time, at your own cost and risk, and keep delivery information up to date in the dashboard so subscribers are informed. You are solely responsible for delivering products and performing services. You may postpone or cancel an order only for a legitimate reason, and you must tell the subscriber and us promptly. Repeated or unjustified delays or cancellations are a material breach (section 19).

6. Term and renewal

The Contract starts when you sign the Order Form or accept these Terms at checkout. It runs for the initial term shown in your Order Form or plan details; if none is shown, the initial term is 12 months. At the end of the initial term, the Contract renews automatically: for successive 12-month terms if your plan is billed annually, or month to month if your plan is billed monthly. Either party can stop the renewal by written notice (email is enough) at least 30 days before the end of the current term. For annual terms, we will email you a reminder at least 30 days before the renewal. Fees for the current term are not refundable if you end the Contract early, except as section 19 provides. If your plan is billed monthly with a commitment, the remaining monthly payments of the initial term remain due, and continue to be charged on their usual dates, if you end the Contract before the end of that term.

7. Fees

(a) Fees. You pay: (i) a platform subscription fee; and (ii) a commission equal to a percentage of the total amount each subscriber pays, including any tax and shipping charged. Amounts and billing frequency are in the Order Form or plan details. The commission includes Stripe’s standard card processing fees.

(b) How we collect. The commission is deducted automatically through Stripe from each subscriber payment. The platform fee is charged to your payment method on file.

(c) Refunds and chargebacks. Commission on refunded amounts is not returned. Disputes and chargebacks are your responsibility as the seller, including Stripe’s dispute fees.

(d) Taxes. Our fees exclude taxes. You are responsible for sales tax and any other tax on your sales to subscribers, including registering, collecting and filing, even where our tools calculate tax for you. Monthlee does not charge French VAT on its fees or commission to Merchants established in the United States.

(e) Late payment. If a fee is unpaid when due, we may suspend the Services after giving you 10 days’ notice, until you pay. Overdue amounts bear interest at the lower of 1% per month or the highest rate allowed by law.

(f) Price changes. We may change fees for a renewal term by telling you at least 30 days before that term starts.

(g) Promotions. We may offer discounts or promotional rates at our discretion. They apply only as stated in writing.

8. What Monthlee is responsible for

We provide the Services with reasonable care and skill, in line with industry practice and applicable law. We are not responsible for outages caused by things outside our control, including internet or telecom failures, Stripe or other third-party services, your own systems, or force majeure.

We host your content but do not review it. If we are notified that content is unlawful, we may remove it or block access to it.

Monthlee is a software provider only. We do not make, sell, store, ship or inspect your products, and we are not responsible for them, including their quality, safety, legality, labeling or delivery. Monthlee is not a party to the sale between you and your subscribers, and we do not guarantee any level of sales.

9. What the Merchant is responsible for

You agree to:

1. Provide accurate content and cooperate actively in the launch. A delay of more than 30 days in providing content is a material breach.
2. Sell only products and services that are lawful, safe and as described, and that you are licensed to sell where you deliver.
3. Comply with all laws that apply to your sales, including consumer protection, automatic renewal and subscription laws, sales tax, food safety, product labeling, and shipping rules. If you sell alcohol, you are responsible for licenses, age verification (21+) and state shipping restrictions.
4. Publish your own Subscriber Terms, refund policy and privacy policy on your site. We provide a template only as a starting point. You must adapt it to your business and have it checked.
5. Handle customer service for your products: returns, replacements, refunds and complaints.
6. Promote your subscription site in your own marketing.
7. Not post content that is illegal, infringing, misleading, defamatory, obscene or harmful to others or to computer systems.
8. Not deliberately move subscribers who signed up through Monthlee to another checkout to avoid our fees while the Contract is in force. Nothing stops you from selling to your customers through your own shop or other channels.
9. Take responsibility for any analytics, advertising or tracking tools you enable on your subscription site (for example Google Analytics, the Meta Pixel or custom scripts), including any notices to visitors and any consent the law requires.

You will indemnify Monthlee against third-party claims arising from your products, services, content, or breach of these Terms or of the law (section 17).

10. Content and intellectual property

Each party keeps the intellectual property it owned before the Contract. Monthlee owns the platform, the subscription site technology, the dashboard, and everything we develop to provide the Services. You may not copy, reverse-engineer or resell them.

You own your content (logo, photos, descriptions, brand). You grant Monthlee a non-exclusive, royalty-free license to use it to provide the Services during the Contract.

11. Confidentiality

Each party keeps confidential the other’s non-public business, technical and financial information, uses it only for the Contract, and shares it only with staff and advisers who need it and are bound by similar duties. This does not apply to information that is public, already known, independently developed, or that must be disclosed by law. This obligation lasts during the Contract and for 3 years after it ends.

12. Data protection

For your subscribers’ personal data, you are the controller (the “business” under US state privacy laws) and Monthlee is your processor (“service provider”). The Data Processing Terms in Exhibit B apply. For the contact details of each party’s staff, each party is responsible for its own processing. Monthlee may use usage and technical data to operate, secure and improve its Services and to produce aggregated statistics that do not identify you or your subscribers.

13. Publicity

Each party may name the other and show its logo as a customer or provider reference during the Contract and for 2 years after it ends. Either party may withdraw this permission by email.

14. Subcontracting and assignment

Neither party may assign the Contract without the other’s written consent, except Monthlee may assign it in a merger, acquisition or sale of its business. Monthlee may use subcontractors and remains responsible for their work.

15. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE EXTENT PERMITTED BY LAW, MONTHLEE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

16. Limitation of liability

TO THE EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE OR DATA; AND (B) MONTHLEE’S TOTAL LIABILITY UNDER THE CONTRACT IS LIMITED TO THE FEES AND COMMISSION YOU PAID MONTHLEE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR YOUR INDEMNITY OBLIGATIONS.

You must notify us in writing of any claim within 60 days of becoming aware of it.

17. Indemnification

You will defend and indemnify Monthlee against any third-party claim, fine or cost (including reasonable attorneys’ fees) arising from your products or services, your content, your dealings with subscribers, or your breach of the Contract or of the law.

18. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control. The affected party notifies the other promptly and resumes performance as soon as possible. Payment obligations continue.

19. Suspension and termination for breach

If a party materially breaches the Contract and does not cure the breach within 15 days of written notice, the other party may terminate immediately. Monthlee may suspend or terminate immediately, without a cure period, if you: sell unlawful, unsafe or materially non-conforming products; repeatedly breach the Contract; breach confidentiality or Monthlee’s intellectual property; or put subscribers, Stripe or Monthlee at legal risk. When we suspend or terminate, we tell you the reason by email.

20. What happens when the Contract ends

When the Contract ends, we stop accepting new subscriptions on your site. Subscriptions already running continue to be billed and managed by Monthlee until the end of each subscriber’s current term, without renewal, and the commission continues to apply to those payments. You remain responsible for fulfilling them.

On request within 30 days of the end of the Contract, we export your subscriber data to you. We then delete it as set out in Exhibit B. Sections 7 (for amounts due), 10, 11, 15–17, 20 and 23 survive termination.

21. Changes to these Terms

We may update these Terms. We will email you at least 30 days before a change takes effect. If you do not agree, you may end the Contract before the change takes effect, without penalty. Changes required by law may take effect sooner.

22. General

The parties are independent contractors. The Contract is the entire agreement on its subject and replaces prior discussions. If a clause is invalid, the rest stays in force and the parties replace it in good faith with a valid clause as close as possible to the original. Not enforcing a right is not a waiver of it. The Contract may be signed or accepted electronically. Notices are sent by email to the addresses in the Order Form or given at checkout. This English version is the binding version for Merchants in the United States.

23. Governing law and disputes

The Contract is governed by French law. The parties will first try to settle any dispute in good faith. If not resolved within 30 days of written notice, the courts of Paris, France have exclusive jurisdiction.

Exhibit A — The subscription site

Monthlee provides a subscription site in the Merchant’s branding (colors, fonts, logo), at a Monthlee subdomain (nameofshop.monthlee.io) or at the Merchant’s own domain. The site presents subscription offers agreed with the Merchant: fixed boxes, products or services, with a price, title, description and photo for each, available for the durations agreed with the Merchant (for example monthly, 3, 6 or 12 months). The Merchant sets its shipping or pickup options and their prices.

Subscribers sign up and pay on the site. Monthlee runs recurring billing through the Merchant’s Stripe account, sends transactional emails (confirmation, receipts, payment failures, reminders), and gives subscribers an account where they can update their details. Plans with a fixed duration (for example 3, 6 or 12 months) end automatically at the end of their term and do not renew. Plans without a commitment can be cancelled online by the subscriber at any time. The Merchant sees subscribers, orders, deliveries and payments in its dashboard.

Exhibit B — Data Processing Terms

1. Roles. For personal data of the Merchant’s subscribers and site visitors (“Subscriber Data”), the Merchant is the controller (the “business” under US state privacy laws) and Monthlee is the processor (“service provider” or “processor”). Monthlee processes Subscriber Data only to provide the Services and on the Merchant’s documented instructions. These Terms are those instructions.

2. What is processed. Purpose: providing the Services (sign-up, billing, subscriber emails, order and delivery management, support). Data: name, email, phone, delivery and billing address, subscription and order history, communications, technical log data. Payment card data is collected and held by Stripe, not Monthlee. Data subjects: the Merchant’s subscribers and site visitors. Duration: the term of the Contract plus the export and deletion period below.

3. US service provider commitments. Monthlee will not: sell or share Subscriber Data (as those terms are defined in US state privacy laws); use it for cross-context behavioral advertising; retain, use or disclose it outside the direct business relationship with the Merchant, or for any purpose other than providing the Services; or combine it with data from other sources except as those laws allow. Monthlee will tell the Merchant if it can no longer meet these commitments. Monthlee may use Subscriber Data to maintain, secure and improve the Services, provided it does not build profiles for other businesses.

4. Security and confidentiality. Monthlee applies appropriate technical and organizational measures, including encryption in transit, access controls and backups. Everyone at Monthlee or its sub-processors with access to Subscriber Data is bound by confidentiality.

5. Sub-processors. The Merchant authorizes the sub-processors listed below. Monthlee will email the Merchant before adding or replacing one. The Merchant may object on reasonable grounds within 15 days. Monthlee imposes equivalent data protection obligations on each sub-processor and remains responsible for them.

Optional add-ons, used only if the Merchant turns them on:

Tools the Merchant chooses to add to its own site, such as Google Analytics, the Meta Pixel or custom scripts, are not Monthlee sub-processors. The Merchant is responsible for them (section 9).

6. Requests from individuals. Monthlee forwards to the Merchant, promptly, any request it receives from a subscriber to access, correct, delete or opt out. Monthlee helps the Merchant respond, including through dashboard tools where available.

7. Security incidents. Monthlee notifies the Merchant without undue delay, and in any case within 72 hours of becoming aware of a breach affecting Subscriber Data, with the information the Merchant needs to meet its own obligations.

8. International transfers. The application, subscription sites and files are hosted in the European Union. The main database and several sub-processors listed above are in the United States, so Subscriber Data is processed in both the European Union and the United States. Where GDPR transfer rules apply, Monthlee relies on appropriate safeguards such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

9. End of the Contract. At the Merchant’s choice, Monthlee returns Subscriber Data (export in a standard format) or deletes it, within 30 days of the end of the Contract (or of the last running subscription, under section 20). Monthlee may keep data only where the law requires it, such as accounting records.

10. Audits. On request, Monthlee provides the information needed to show compliance with these terms. The Merchant may audit once a year, at its own cost, with 2 weeks’ notice, during business hours, through an auditor that is not a Monthlee competitor and is bound by confidentiality. Audits must not compromise the security or the data of other Monthlee customers.

11. Merchant’s obligations. The Merchant collects Subscriber Data lawfully, gives subscribers the notices the law requires (including a privacy policy), and does not send Monthlee sensitive data (such as health data) unless the Services require it and the Merchant has the necessary consent.